nasen Member Survey Results Revealed

In January, nasen embarked on a journey to enhance its member feedback processes, aiming to gather higher-quality insights to improve the overall member experience, and ensure that as a charity it supports the education workforce in the best and most efficient ways possible. The first survey released, asked members about feedback preferences, and garnered an impressive 2000+ responses. 

Key findings from the survey include:

• Survey Length Preference: 60% of respondents indicated they would expect surveys to be 5-10 minutes in length, suggesting a preference for concise feedback mechanisms.
• Survey Frequency: 57% expressed a desire for termly surveys, indicating a preference for regular feedback opportunities.
• Survey Format: The majority favoured multiple-choice formats, highlighting a preference for straightforward response options.
• Incentives: High street voucher giveaways emerged as the most popular incentive, followed closely by upfront notification of survey duration.
• Survey Reminders: A significant 74% of respondents expressed interest in receiving survey reminders, indicating a desire for increased engagement.
• Notification Preference: An overwhelming 96% preferred to be notified of new surveys via email, emphasizing the importance of digital communication channels.

As a token of appreciation for their participation, five lucky winners were selected to receive £10 Costa vouchers. Congratulations to Karen (Parkway Primary School), Katie (The City of Liverpool College), Karen (The Kings Academy), Sarah (Weydon School), Ginette (Spring Grove Primary School), and thank you to all participants for their valuable feedback.

nasen extends gratitude to all members who contributed to this survey and encourages everyone to stay tuned for future feedback opportunities. Your input is instrumental in shaping nasen's membership experience and ensuring it aligns with your needs and preferences.