SENCO Support Service

Our SENCO Support Service is here for you when you have a question or an issue you would like to work through around special educational needs and/or disability (SEND) in education. The support we offer is based on our extensive experience, knowledge and skills across SEND and education.

Delivered by our team of in-house education specialists, our SENCO Support Service is an essential tool, enabling you to access our experience and understanding of SEND as and when you need it.

Cost: £200

Header image for SENCO Support Service
A block colour of pink

SENCO Support Service Features

  • The only support service dedicated for SENCO’s
  • Access to a comprehensive information hub organised into useful SEND topics
  • Exclusive access to our education specialists via a dedicated query submission form
  • 1 to 1 telephone time (up to 30 minutes per call) with our education specialists

SENCO Support Service Benefits

  • We will work with you in a solution-focused way, and signpost useful guidance, organisations or services
  • Improve your knowledge and understanding of SEND
  • Access to specialist support when dealing with complex educational issues
  • Gain knowledge on the strategic and operational aspects of leading and managing SEND

A few of the topics discussed in the SENCO Support Service include:

Secondary age pupil with parent and teacher

Parental Engagement

We have a range of articles around parental engagement and how parents should be involved in the planning of provision for their child and in any decisions that are made. All topics will provide you with an introduction, summary of key information, implications for policy & practice as well as other areas to consider. 

Male teacher supporting two primary school children in a lesson

Person-centred practice

Person-centred practice is the golden thread that runs through the SEND Code of Practice (2015). This is an essential way of working that puts the child or young person and their family, at the heart of all that you do. By working in this way you will ensure that all voices are heard and considered to inform planning and provision for meeting individual needs. All topics will provide you with an introduction, summary of key information, implications for policy & practice as well as other areas to consider.

parent playing with child

Broad areas of need

Information is provided about each of the 4 broad areas of need as described in the SEND Code of Practice (2015). You will develop your understanding of each of these areas as well as being provided for consideration for policy and practice. There are also signposts to organisations that specialise in each of the areas.

Meet our specialists

The SENCO Support Service is built upon the success and expertise of our SEND Specialists. Nasen is proud to shine the spotlight on the staff behind the service.

Large version of the headshot for education officer Michael Surr

Michael Surr

With over 25 years of expiernece in the education sector Michael has a wealth of experience to bring to nasen to support other SENCOs and education professionals within the sector.  During his career he has worked in primary schools, both in England and abroad. During that time, he had various roles including SENCO, equal opportunities lead, ICT lead and deputy head teacher. Michael then broadened his experience by working for a Local Authority as an advisory teacher for SEND.

Large version of the headshot for education officer Mandy Wilding

Mandy Wilding

Mandy started her teaching career in 1985 and has worked in various primary schools across Northamptonshire and Coventry. Her experience as a SENCO and Assistant Headteacher has been further broadened by her work as a Governor at both a primary and a secondary school.  She joined nasen in 2018 as Education Officer and her responsibilities include leading on our Early Years work, as well as our various DfE funded EY projects.

Large version of the headshot for education officer James Galpin

Dr James Galpin

James began working with children and young people with SEND twenty years ago, initially through working in afterschool and holiday clubs for minimally verbal autistic children and children with complex needs. He is a chartered Developmental Psychologist and an Associate Fellow of the British Psychological Society.

Large version of the headshot for education officer Zoe Mather

Zoe Mather

Zoe began her career on the Graduate Teaching Programme in 2000 as a secondary maths teacher. She then furthered her practice across several secondary schools holding roles including outreach and SENCO. Her most recent post before joining nasen, was as Assessment and Achievement Lead as part of the SLT of an autism-specific all-through special school. 

SENCO Support Service FAQs

nasen’s SENCO Support Service is here to support anyone working as a SENCO or its equivalent e.g. Inclusion Leader or ALNCO, whether that’s in a primary, secondary or all-through school, an Early Years setting or in FE.

The nasen education team have a range of lived experiences in SEND; we have been teachers, SENCOs, leaders, worked in specialist outreach and local authority SEND support services, delivered training for professionals working across education, delivered training for NASENCO courses and Initial Teacher Education. We can make our experience and understanding of SEND available to you when you need it.

Here at nasen we understand both the opportunities and challenges presented by the SENCO role. The SENCO Support Service offers a place to think about some of the strategic and operational aspects of leading and managing SEND. We will work with you in a solution-focused way, and signpost useful guidance, organisations or services.

The SENCO Support Service has a comprehensive information hub organised into useful topics, which is the first place to search.

If you can’t find what you need in the information hub, send us details of your query using the online form provided. We will respond by email as soon as possible, within 3 working days.

If, following the email response, further support or information is needed, a telephone conversation with you will be arranged. To ensure that the service remains as useful as possible for you, we will request feedback after any call.

The SENCO Support Service does not provide legal advice.

The SENCO Support Service retails for £200 per annum.

As a charity, nasen is committed to being able to help as many people as possible; to do this, a reasonable use policy is applied. This means that, although you pay for access to the Service, nasen reserves the right to limit the amount of time per user. As a guide, the Service can typically provide up to approximately 6 hours of support over the twelve month subscription period. This could include a range of email interactions and calls of up to 30 minutes.